An unmitigated disaster in pricing, function, quality, usability, stability and, customer support. This is, without a doubt, the absolute worst product I have ever had the misfortune to use. Nothing is ever done about the support ticket. If you require customer support you are directed to public forums where you are advised to create a support ticket. Thanks, Magix! The package crashes every few seconds and usually crashes again when you try to send a crash log. I used to enjoy editing footage and making videos. I have now been using Magix Video Pro for 3 months and have spent so long sending crash reports and trying to edit a simple video that I've forgotten what the rest of my life was like. Avoid it like you would avoid incompetent bowel surgery carried out, without anaesthesia, by a blind gorilla with spinning razor blades bolted to his fingers. Avoid it like you would avoid drinking wet concrete. Avoid it like you would avoid smashing pint glasses into your own eyes. Ever.Īvoid Magix Video Pro X like you would avoid being violently turned inside out and dunked in salt. Missing file: msvcrxxx.dll, mfcxxx.dll or dsp.Magix are the worst thing to ever happen to humanity.
#MAGIX CUSTOMER SERVICE HOW TO#
How to optimize visualization on 4K screens
How to keep your video drivers always up-to-date General procedure for dealing with installation problems Where can I find the version number for my software?Įrror during registration: "MediaExchangeProxy_圆4.dll"Įrror message: "Cannot find the name of IDGL driver"Įrror message: "Error in module LavasoftTCPservice64.dll"Įrror message: "Missing license" after installationĮrror message: "The file format MKV cannot be read"Įrror message: "Waveform output device cannot play this format"Įrror: "Corrupted data" or error code"2147163964"Įrror: "HRESULT -2147024769" or "sfvstwrap.dll failed to register" Invoice for purchases made in the MAGIX Shop Software activation and offline usabilityĭiscount for schools, teachers, students and / or students Manage your account through " MAGIX Service Center" Login / Registration FXhome, NewBlueFX, ProDad, MotionStudios License management via the MAGIX Service Center
Installing a box version of the software without a CD/DVD drive I lost my password! How can I retrieve it? I can't find the serial number for my software How can I register & activate my new software? Installing the program on more than one computer (Steam version)Ĭan't connect to license manager during network installation How to solve installation errors for Steam versions How to register and activate the new "Ignite Advanced VFX" Pack
#MAGIX CUSTOMER SERVICE MOVIE#
Program freezing during video editing or renderingĬan I run MAGIX Movie Studio 18 on more than one computer?Ĭhanging the port and address of the network license manager How can I export my project with Movie Studio 18? How can I capture or import media files with Movie Studio 18?
#MAGIX CUSTOMER SERVICE 1080P#
You'll find articles about installations, activations, orders, billing, commercial use and error messages, as well as many other topics.Īctivating hardware acceleration on VEGAS Pro/Movie StudioĬan I still work on my old "Vegas Movie Studio" projects?Įditing 4K videos with 60 fps / 1080p videos with 240 fps In the Help Center, we answer frequently asked questions about our products.